A photo booth attendant is responsible for attending the event, assembling and disassembling the photo booth, interacting with guests, cleaning and sorting the props, and solving technical issues.This individual–or team of individuals–represents your business, so he or she should adhere to an established dress policy and code of conduct. Be picky about this position as it can make or break your business!

Core Responsibilities

Set Up Photo Booth

The photo booth attendant should arrive no later than 1 hour before the event.  It is important to communicate this timeline with the customer, vendor, and attendant. Miscommunication may result in the attendant not having authorization to access the facility, which means the photo booth would start LATE at best. This is highly unprofessional and should be avoided at all costs.

New Customer

  • Establish rapport – The photo booth attendant should meet the customer prior to unloading photo booth equipment. Though such action may seem like a hassle, it demonstrates professionalism and punctuality and ensures a positive first impression.
  • Confirm Set Up Location – Before event day, meet with the customer and determine where the photo booth should be placed on event day. The customer may inquire about the size of the photo booth, the space needed for guests who are waiting to use the booth, and/or electrical requirements for technological materials. It is generally best to procure an open space for the booth with ample room for a line of customers. Electrical outlets should be located in close proximity to the booth and extension cords and other cables should be hidden or placed out of the way.
  • Bring In Equipment – The attendant will carry in all the equipment, so he or she should avoid hitting walls and making unnecessary loud noises.

Repeat Customers

  • Thank them for repeat business – The photo booth attendant should find the customer and say, “Thank you for choosing us again”. This expression of gratitude demonstrates your remembrance of serving the customer previously and it establishes your appreciation of their preference for your business over other businesses. Building good rapport with existing customers usually results in repeat business and referrals.
  • Confirm Set Up Location – Before event day, meet with the customer and determine where the photo booth should be placed on event day. The customer may inquire about the size of the photo booth, the space needed for guests who are waiting to use the booth, and/or electrical requirements for technological materials. It is generally best to procure an open space for the booth with ample room for a line of customers. Electrical outlets should be located in close proximity to the booth and extension cords and other cables should be hidden or placed out of the way.
  • Bring In Equipment – The attendant will carry in all the equipment, so he or she should avoid hitting walls and making unnecessary loud noises.

Interact With Guests

  • Encourage guests to use the booth – Guests are sometimes hesitant to use the photo booth, so the attendant should invite guests to use the equipment and ensure they feel welcome and comfortable.
  • Explain how to use the equipment – After guests enter the booth, the photo booth attendant should explain on-screen buttons and describe how to take pictures. It is good practice to tell the guests how many pictures will be taken and where to look because guests are often tempted to look at the screen instead of the camera!
  • Help position guests for the shot – It may not be immediately clear to guests where they should sit or stand when they enter the booth, so the attendant should position the guests and get them centered for the shot. A good picture makes for happy customers!
  • Encourage props – If you use props (and you should!), your attendant should show guests where props are kept or ask whether they would like to use a specific prop.  It is sometimes helpful to pick a prop for a guest and tell them it would look great for the picture. Be respectful of guests who prefer not to use props, but always offer!

Clean Up And Sort Props

  • Clean off props with wipes – Props become dirty during events, so ensure your attendant is equipped with antibacterial wipes so he or she can quickly wipe props that are getting used frequently throughout the event. This precaution is especially necessary during cold months and flu season.
  • Make props look “neat” –  If props are kept in a box, have the photo booth attendant move less-used props to the top from time to time. If props are kept on a table, have the attendant sort props by their type or stand up props that have been knocked over.  A clean prop table makes the photo booth center look more appealing and inviting to guests!

Solve Technical Issues

When technological issues arise, the photo booth attendant should possess the skills necessary to quickly and effectively remedy the problem. It is critical that the attendant remain cool, calm, and collected during crises. Usually, the customer is busy at the event, so try not to disturb the customer unless a critical issue occurs.

If a critical issue occurs and you are unable to fix the issue in a reasonable time, advise the customer of the problem. Your company guidelines and procedure will determine what happens next.

Below are some common issues that may occur, along with their normal fixes.  Although these suggested fixes are not foolproof, they are a good place to start in training your photo booth attendant on how to remedy technical problems.

Minor Issues

  • Disconnected computer/printer cables – Guests sometimes trip over loose cables, so train the photo booth attendant to hide the cables or get them out of guests’ way as much as possible.
  • Photo booth software not responding or stuck – Inevitably, the photo booth software will freeze at some point. When this occurs, restart the software.
  • Printer needs new roll – ALWAYS remain up-to-date about your printer paper quantity. If you are unsure whether your quantity will last for the duration of the event, but the roll is not ready to be changed, ensure your attendant knows how to switch out the roll.

Major Issues

  • Camera not flashing – The photo booth attendant should restart the camera.
  • Printer stops working –  The attendant should verify that the cables are connected and restart the printer and photo booth software. If issues persist, restart the computer.

Critical Issues

  • Computer not turning on – Verify the power source is providing power and confirm that power strips are not set to “off”.
  • Camera not taking any pictures or camera not turning on – Restart the camera, restart the software, and restart the computer.
  • Printer not turning on – This is not always a critical issue if you are using social media. Nonetheless, should this problem arise, verify the power source is working and power strips are not set to “off”.

Tear Down Photo Booth

The photo booth attendant should wait until the agreed-upon event end-time to tear down the equipment. The only exception is when guests ask to end early.

If the photo booth has a line at closing, the photo booth attendant should advise the last person in line that he or she will be the last guest to enter the photo booth. Subsequent guests that join the line should be advised that the photo booth will be closing.  Having a sign that says “Photo Booth Closed” can be helpful for the attendant.

  • Turn off the computer and any lights – The attendant should turn off the photo booth computer and extra lighting to indicate that the booth is closing.
  • Advise the Customer That You Are Tearing Down – The booth attendant should find the customer and thank him or her for choosing your photo booth for the event. Advise the customer that the photo booth is now closed and you will be tearing down.
  • Pack Up – The photo booth attendant should break everything down and transport the equipment to the vehicle for packing.

What to Expect Out Of A Great Photo Booth Attendant

  • Timeliness – Arrive promptly and set-up photo booth equipment quickly and efficiently.
  • Dress Code – The attendant should dress according to established dress code, which should advisably include business-casual attire.
  • Friendliness – The photo booth attendant should smile, welcome guests, and invite them to the booth.
  • Patience – Things do not always go as planned. When crises arises, the attendant should continue handling customers and guests courteously, while remedying technical problems with patience.
  • Tech-Savy – The attendant should know how to solve general computer issues, and he or she should not be startled when something minor arises. The attendant should think through difficult problems and invoke a step-by-step methodology to fix technical issues.

 

a couple getting propped up at a photo booth table with an attendant working and having a great time at a wedding event
a couple taking a picture inside a photo booth with an attendant working and having a great time at a wedding event

What Should I Pay My Attendant?

According to Indeed.com, the average pay for a photo booth attendant is:

  • Hourly: $10.63
  • Day Rate: $100 – $200

This rate will vary by location and your organization’s policy. A photo booth attendant is usually a weekend job, with fewer events occurring during the week days.

How Many Photo Booth Attendants Should I Use?

Two attendants should be sufficient for most events, but a third attendant may be needed if you are doing a wedding with a scrapbook or memory book.

Attendant 1

  • Sets up booth
  • Helps guests enter and exit the booth
  • Provides direction on how to use on-screen photo booth
  • Tells guests how many photos will be taken
  • Tells guests that prints will come out shortly
  • Verifies guests are in good framing for shots
  • Tears down booth

Attendant 2

  • Sets up booth
  • Monitors printer for loose photo strips and ensures all guests receive their photo strip
  • Monitors computer, printer, and camera functionality
  • Assists with maintaining props and the line
  • Keeps props clean and orderly
  • Tears down booth

Attendant 3 (Wedding)

  • Sets up booth
  • Encourages guests to make use of scrapbook
  • Maintains scrapbook and organizes pictures
  • Helps with other two roles (as needed)
  • Tears down booth

Recommended number of photo booth attendants per event type:

  • Party – 2
  • Corporate – 2
  • Wedding – 3

 

Conclusion

Though challenging, photo booth attendant positions are also exciting. The position requires excellent customer service skills, a savvy knowledge of technology, and the ability to engage in physical labor. It is ideal for applicants searching for weekend jobs and experience in the entertainment industry.